X-CITE Electronics, the major electronics retailer that is owned by Alghanim Industries, has opened its fifth and sixth showrooms in Al-Yasmeen District, Al-Thumamah Road and Al-Othaim Mall in Riyadh. These two showrooms will be followed by two other showrooms in Riyadh before the end of 2018. This rapid expansion is part of the company's strategic plan to exist in all the cities of the Kingdom of Saudi Arabia, promising to provide a distinctive shopping experience for its customers.
With the promise to provide a distinctive shopping experience for its customers, X-cite offers a wide variety of electronic devices, gadgets and home appliances. The way these items are presented is engaging and gives the showroom visitors the chance to get their hands on their desired product.
"In X-Cite, we strongly believe in the importance of customer service. We believe that our relationship with our customers begins after their purchase, where we provide a number of after sales services that includes extended warranty program, delivery and installation by well-trained and experienced staff," said Cedric Gonnet, Senior General Manager.
“In line with the Kingdom 2030 vision, we were keen during the recruitment process to select and train Saudi cadres. Now, we are proud to say that we are one of the first in our field to have a 100% Saudi sales team that is knowledgeable and well trained to provide professional customer service," Cedric added.
X-Cite is also accessible via a website and online store that parallels X-cite’s unmatched in-store experience, as it provides customers with valuable offers on a wide selection of quality brands with an interactive and customer-friendly navigation.